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PRIVACY POLICY

A legal disclaimer

Effective Date: October 1, 2024

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At Elite Eats Co., we respect your privacy and are committed to protecting the personal information you provide when using our website or ordering our products online. This Privacy Policy explains how we collect, use, and safeguard your information.

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1. Information We Collect

We collect personal information that you voluntarily provide when interacting with our website, such as when placing an order, subscribing to our newsletter, or contacting us for inquiries. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing and delivery addresses.

  • Payment Information: Credit card or other payment details necessary for processing orders.

  • Order Information: Details about your purchases, customizations, and any dietary preferences.

  • Technical Information: IP address, browser type, device information, and website usage data (collected automatically when using our website).

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2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To process, fulfill, and deliver your orders, including handling payment transactions.

  • Customer Support: To respond to your inquiries, provide assistance, and address any issues with your orders.

  • Marketing and Communication: To send you promotional materials, newsletters, or updates about our products and services (you can opt out at any time).

  • Website Improvements: To monitor and analyze website usage to improve functionality, user experience, and security.

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3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us with website hosting, payment processing, order fulfillment, and other business operations. These third parties are required to protect your personal information and use it only for the services they provide to us.

  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as court orders or government requests.

  • Business Transfers: In the event of a business merger, acquisition, or sale, your personal information may be transferred as part of that transaction.

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4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you on future visits and track usage patterns. You can manage your cookie preferences through your browser settings.

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6. Your Rights

You have the right to:

  • Access and Update Information: Request access to or corrections of your personal information.

  • Withdraw Consent: Opt out of marketing communications or withdraw consent for us to process your data.

  • Request Deletion: Ask us to delete your personal information where it is no longer necessary for the purposes for which it was collected.

To exercise any of these rights, please contact us using the contact information below.

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7. Third-Party Links

Our website may contain links to third-party websites or services. Elite Eats Co. is not responsible for the privacy practices of those third-party sites. We encourage you to read their privacy policies before providing any personal information.

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8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that data.

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9. Changes to This Privacy Policy

Elite Eats Co. reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated. Your continued use of our website after any changes signifies your acceptance of the revised policy.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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